How to request account or app-data deletion.

Delete from the app

1. Open the SoTree app.
2. Go to Settings.
3. Open the Account, Privacy, or similar section.
4. Select Delete Account or Request Deletion if available.
5. Follow the confirmation flow shown in the app.

Delete by email

1. Send an email to alaka.softwares@gmail.com.
2. Use the email address registered to your SoTree account.
3. State that you want to request account or data deletion.
4. Wait for any reasonable verification steps needed to confirm the request.

What to include in your email

• Registered email address.
• Request type: account deletion or data deletion.
• Any relevant app account details.
• Do not send social-media archive ZIPs by email.

Expected handling

We may need to verify that the request comes from the registered account holder. Deletion timing may depend on account status, operational needs, and legal or billing obligations.

What deletion may include

• Firebase user profile or equivalent authentication account data.
• App metadata such as preferences, feature access state, and usage records.
• Subscription access metadata maintained for entitlement control where applicable.

Important billing note

Deleting a SoTree account does not automatically cancel an active subscription. Users should cancel subscriptions through Google Play, Apple App Store, or the store where the subscription was purchased.

What may remain elsewhere

Some billing or transaction records may remain with Apple, Google Play, RevenueCat, or other payment processors according to their own policies.